Integrating Sazabi with Slack

Connect Sazabi to Slack so your team can investigate issues, receive alerts, and share context without leaving Slack.

Learn how to integrate Sazabi with Slack so you can surface production insights and receive alerts without leaving your team's communication hub.

About the Sazabi integration for Slack

The Sazabi integration for Slack gives your team visibility into production systems directly in Slack channels. You can investigate issues, receive alerts, and collaborate on incidents without switching applications.

With the Sazabi integration for Slack, you can:

Get alert notifications in Slack channels, with inline actions to mute, unmute, or resolve them.
Ask Sazabi questions by mentioning @Sazabi in any channel to debug production issues in natural language.
DM Sazabi directly for a continuous conversation about your systems.
Give your team more context when you share links to Sazabi threads and alerts in Slack.

Prerequisites

Before you connect Slack, make sure you have:

A Sazabi account. Request access at sazabi.com
A Slack workspace where you have permission to install apps.

Installation

The integration only needs to be installed once per workspace. Anyone with admin permissions can install it.

Connect to Slack

Click + Add connection. If you are not already signed in to Slack, Slack prompts you to sign in.

Grant access

Review the requested permissions and click Allow to grant Sazabi access to your Slack workspace.

Configure

Under Settings -> Integrations -> Slack, set your:

Default project: The project Sazabi queries when you ask it questions in Slack. Make sure this matches the project your team is actively monitoring.
Alerts channel: The Slack channel where Sazabi delivers alert notifications.

Invite to channels

Invite Sazabi to the Slack channels where you want it to respond or deliver alerts by typing /invite @Sazabi in each channel.

If you are an admin or owner of a Slack Enterprise Grid organization, you can install the integration across multiple workspaces.

Open app management

In your Slack Enterprise Grid settings, under Integrations, click Install apps.

Find Sazabi

Search for the Sazabi app.

Add to workspaces

Click the ellipsis (...) to the right of the Sazabi app and select Add to more workspaces. Follow the prompts to complete the installation.

Connecting your Sazabi account to the Sazabi app in Slack

Sazabi matches your Slack identity to your Sazabi account by email address. As long as the email on your Slack profile matches the email on your Sazabi account, you are connected automatically.

If the email addresses do not match, update one of them before Sazabi can respond to your messages.

If you see the message "No Sazabi account linked to your Slack user," the email addresses on your Slack profile and Sazabi account do not match. Update one of them to connect your accounts.

Mentioning @Sazabi in Slack

Once Sazabi has been invited to a channel, any workspace member can ask it questions by mentioning it directly.

@Sazabi why are checkout errors elevated right now?
@Sazabi how many 5xx responses did the payments service return in the last hour?
@Sazabi show me the slowest database queries from today

Sazabi adds a reaction to acknowledge the message, then replies in-thread with a plain-language answer based on your connected logs, traces, and metrics. You can continue the conversation by replying in that thread.

You can also DM Sazabi directly. The entire DM history is treated as a continuous conversation, so you do not need to re-establish context between messages.

Receiving alert notifications in Slack

Sazabi delivers alerts to the channel configured under Settings -> Integrations -> Slack. Each alert message includes a description of what was detected, the affected service, and a link to the full investigation in the Sazabi dashboard.

You can act on alerts directly from Slack using the inline buttons:

Mute: Suppress future notifications for this alert.
Unmute: Re-enable notifications for a muted alert.
Resolve: Mark the alert as resolved.

Status changes are reflected immediately in both Slack and the Sazabi dashboard.

When you share a link to a Sazabi thread or alert in any Slack channel, the app automatically unfurls it with a rich preview. This gives your teammates context without needing to open the dashboard.

Integrating Sazabi with Slack

Connect to Slack

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