sazabi support

sazabi support — Get help from Sazabi support. Subcommands: ask, tickets.

`sazabi support`

Get help from Sazabi support

sazabi support <subcommand>

sazabi support ask "Slack alerts stopped arriving yesterday"  # Start a support conversation and open it
sazabi support tickets create --help  # Flags for filing a ticket

`sazabi support ask`

Start a conversation with Sazabi support

sazabi support ask [message] [options]

Flag	Type	Required	Description
`--token`	string	No	Override token
`--api-base-url`	string	No	Override API base URL
`--json`	boolean	No	Output as JSON
`--project-id`	string	No	Project the conversation belongs to
`--no-open`	boolean	No	Print the conversation URL without opening a browser

sazabi support ask "Slack alerts stopped arriving yesterday"  # Start a support conversation and open it
sazabi support ask  # Prompt for the message, then open the conversation
sazabi support ask "Can I export issues?" --no-open --json  # Print the thread URL as JSON

`sazabi support tickets`

File and read support tickets

sazabi support tickets <subcommand>

sazabi support tickets list --status open  # Your tickets that are not closed
sazabi support tickets get 1852  # One of your tickets
sazabi support tickets create --help  # Flags for filing a ticket

`sazabi support tickets create`

File a support ticket or feature request

For scripts. People should run sazabi support ask instead.

Support replies in the Sazabi dashboard's support chat (the Help button in the top bar) and by email; replies do not appear in the CLI.

sazabi support tickets create [options]

Flag	Type	Required	Description
`--token`	string	No	Override token
`--api-base-url`	string	No	Override API base URL
`--json`	boolean	No	Output as JSON
`--project-id`	string	No	Project the ticket is about (defaults to the active project)
`--feature-request`	boolean	No	File as a feature request (a capability Sazabi lacks); otherwise support classifies the ticket
`--title`	string	No	One-line summary
`--body`	string	No	Ticket body in markdown
`--body-file`	string	No	Read the markdown body from a file, or '-' for stdin
`--thread-id`	string	No	Thread the ticket came out of (defaults to SAZABI_THREAD_ID)

sazabi support tickets create --title "Slack alerts stopped" --body-file - --json  # File with the body read from stdin
sazabi support tickets create --feature-request --title "Export issues to Datadog" --body "We want …"  # File a feature request

`sazabi support tickets list`

List the support tickets you filed

sazabi support tickets list [options]

Flag	Type	Required	Description
`--token`	string	No	Override token
`--api-base-url`	string	No	Override API base URL
`--json`	boolean	No	Output as JSON
`--status`	string	No	Filter by state: open, new, waiting_on_you, waiting_on_customer, on_hold, closed (open is everything not closed; comma-separate several)
`--feature-request`	boolean	No	Only tickets currently classified as feature requests
`--limit`	string	No	Maximum number of tickets to return (default: 50, max: 100)
`--cursor`	string	No	Pagination cursor from previous response

sazabi support tickets list  # List your tickets
sazabi support tickets list --status open  # List your tickets that are not closed
sazabi support tickets list --status new,on_hold  # List tickets in either state
sazabi support tickets list --feature-request  # List your feature requests

`sazabi support tickets get`

Get one of your support tickets by number or id

Shows the ticket's state, not the conversation. Support replies in the Sazabi dashboard's support chat (the Help button in the top bar) and by email; replies do not appear in the CLI.

sazabi support tickets get <number|id> [options]

Flag	Type	Required	Description
`--token`	string	No	Override token
`--api-base-url`	string	No	Override API base URL
`--json`	boolean	No	Output as JSON

sazabi support tickets get 1852  # Get ticket #1852
sazabi support tickets get 1852 --json  # Get it as JSON

sazabi support

sazabi support ask

sazabi support tickets

sazabi support tickets create

sazabi support tickets list