Slack

Core integration

About

Connecting Slack brings Sazabi into the channels where your team already works. Slack is a chat integration and a shared notification channel.

With Slack connected you can:

• Receive issue notifications as cards with inline Resolve, Ignore, Mute, and Re-open actions.
• Mention the Sazabi agent in a channel to investigate and get answers grounded in your data.
• Route issues to specific Slack channels through delivery rules.

Connecting Slack also makes its MCP tools available to the agent automatically — there is no separate MCP connector to set up.

Prerequisites

• A Slack workspace where you can authorize app installation.
• Organization admin access in Sazabi.

Set up in the dashboard

For asking the agent questions from Slack, see Chat guide.

Set up with the CLI

You can also start the Slack connection with the Sazabi CLI (installed and authenticated — see CLI reference).

Slack connects through an OAuth browser flow — the CLI has no --credentials for it. Run:

sazabi integrations connect slack

The command opens Slack's authorization in your browser (sign in to the dashboard as the same user), then waits for you to install the Sazabi app in your workspace. --json changes only the output: the command still opens the browser and waits for the flow to finish, then prints the resulting connection as JSON:

sazabi integrations connect slack --json

If the workspace is already connected to another Sazabi organization, the browser asks whether to move it before the install completes; the CLI keeps waiting for your decision. Then add a delivery rule so notifications reach a Slack channel — from the project Settings > Notifications page, or with the CLI (sazabi notifications delivery-rules create; see Route notifications). Run sazabi integrations list --provider slack to confirm the connection.

Chat with Sazabi

Once Slack is connected, mention the Sazabi agent in a channel or DM to start an investigation without leaving Slack — it answers grounded in your project's data. See Chat outside the dashboard.

Notifications

Use Slack as a delivery destination for issue and system events: on the project Settings > Notifications page, add a delivery rule that routes an event type to a Slack channel. See Route notifications.

Connected account

You can also connect your personal Slack account under Settings > Connected accounts so the agent acts as you in Slack. When you have a personal connection Sazabi uses it first and falls back to this organization integration otherwise. See Connected accounts.

Verify

With a delivery rule pointing at a Slack channel, trigger an issue event (for example, re-open the test issue Sazabi created with your first project from the project inbox) and confirm an issue card posts to that channel within a minute. The card should carry inline action buttons. If nothing posts, confirm the rule names both the event type and that channel, and that the Sazabi app is in the channel.

Troubleshooting

No card in the channel — Confirm a delivery rule targets that specific channel and that the Sazabi app has been added to it.

Connection shows needs attention — The Slack app authorization may have been revoked. Reconnect from Settings > Integrations > Slack.

Further reading