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Learn how to integrate Sazabi with Slack to surface production insights and receive AI-powered alerts without leaving your team’s communication hub.

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About the Sazabi integration for Slack

The Sazabi integration for Slack gives you and your team full visibility into your production systems directly in Slack channels. You can investigate issues, receive intelligent alerts, and collaborate on incidents without switching applications. With the Sazabi integration for Slack, you can:
  • Get AI-powered alert notifications in Slack channels, with inline actions to mute, unmute, or resolve.
  • Ask Sazabi questions by mentioning @Sazabi in any channel to debug production issues in natural language.
  • DM Sazabi directly for a continuous conversation about your systems.
  • Give your team context when sharing links to Sazabi threads and alerts in Slack.

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Prerequisites

To use the Sazabi integration for Slack, you need:

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Installation

The integration only needs to be installed once per workspace, and can be installed by anyone with admin permissions.
1

Connect to Slack

Connect to Slack

Log in to Sazabi and go to Settings → Integrations → Slack.
Click + Add connection. If you’re not already signed in to Slack, you’ll be prompted to do so.
2

Grant access

Review the requested permissions and click Allow to grant Sazabi access to your Slack workspace.
3

Configure

Under Settings → Integrations → Slack, set your:
  • Default project — the project Sazabi queries when you ask it questions in Slack. Make sure this matches the project your team is actively monitoring.
  • Alerts channel — the Slack channel where Sazabi delivers alert notifications.
4

Invite to channels

Invite Sazabi to the Slack channels where you want it to respond or deliver alerts by typing /invite @Sazabi in each channel.

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Connecting your Sazabi account to the Sazabi app in Slack

Sazabi matches your Slack identity to your Sazabi account using your email address. As long as the email on your Slack profile matches the email on your Sazabi account, you’re automatically connected — no additional steps required. If your email addresses don’t match across both accounts, you’ll need to update one of them so they align before Sazabi can respond to your messages.
If you see the message “No Sazabi account linked to your Slack user,” the email addresses on your Slack profile and Sazabi account don’t match. Update one of them to connect your accounts.

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Mentioning @Sazabi in Slack

Once Sazabi has been invited to a channel, any workspace member can ask it questions by mentioning it directly. 
@Sazabi why are checkout errors elevated right now?
@Sazabi how many 5xx responses did the payments service return in the last hour?
@Sazabi show me the slowest database queries from today
Sazabi adds a 👀 reaction to acknowledge the message, then replies in-thread with a plain-language answer based on your connected logs, traces, and metrics. You can continue the conversation by replying in that thread. You can also DM Sazabi directly. The entire DM history is treated as a continuous conversation, so there’s no need to re-establish context between messages.

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Receiving alert notifications in Slack

Sazabi delivers alerts to the channel configured under Settings → Integrations → Slack. Each alert message includes a description of what was detected, the affected service, and a link to the full investigation in the Sazabi dashboard. You can act on alerts directly from Slack using the inline buttons:
  • Mute — Suppresses future notifications for this alert.
  • Unmute — Re-enables notifications for a muted alert.
  • Resolve — Marks the alert as resolved.
Status changes are reflected immediately in both Slack and the Sazabi dashboard. When you share a link to a Sazabi thread or alert in any Slack channel, the app automatically unfurls it with a rich preview. This gives your teammates context without needing to open the dashboard.